Phone Orders: 210 32 52 561
1. GENERAL TERMS
The website www.fashionsteps.gr includes the online store of the company KATSOURI M.AE with the distinctive title “Fashion Steps” (hereinafter referred to as the distinctive title), Tax Identification Number: 139298722, Tax Office: ATHENS and GEM: 124821803000. The headquarters of the company is located at 24 Hephaestou, Athens – Monastiraki 105 105. The specific online store (e-shop) gives the opportunity to both our customers and all internet users to be informed immediately about the products offered by our company , as well as make their purchases online.
2. INTELLECTUAL PROPERTY
Copyright and Trademark
All website design, text, graphics, selection and settings are the property of the company and are the Copyright of the property.
“All photos and graphics posted on the online store www.fashionsteps.gr, are subject to copyright and we reserve all legal rights to use them.
It is prohibited to store, copy and republish our photos without our permission. ”
3. PERSONAL DATA PROTECTION
You can see how we use your information in the Privacy Statement. The use of the electronic pages and services of www.fashionsteps.gr by the visitor / user presupposes their unconditional agreement with the terms stated in it.
DECLARATION OF PERSONAL DATA PROTECTION
WHAT ARE THE PERSONAL INFORMATION I HAVE TO DECLARE AT MY ORDER?
In order to carry out any transaction through the online store (e-shop) of the company “fashionsteps” and to place orders for the company’s products, the disclosure of some personal information will be requested by the customer. When placing the order, you will be asked for the full name, shipping address of the products, the billing address of the order (in case it is different from the shipping address), the invoicing details (in case an invoice payment has been selected), the number of at least one contact telephone number, your e-mail address.
CAN MY DETAILS BE DISCLOSED TO THIRD PARTIES / OTHER COMPANIES?
This data is processed by the company in compliance with the application of article 7A par. 1 (b) Law 2472/1997, in order to implement the order given by the customer and in no way will be disclosed, made public or sold to third parties, except if the procedure set by the legislation for the removal of confidentiality is initiated (Law 2225/1994) or any obligations arising from the national application of Directive 24/2006.
Your credit card details are registered directly in the secure environment of the bank and our company does not maintain or know any of your credit card details.
WHY DO I HAVE TO GIVE MY PERSONAL INFORMATION?
www.fashionsteps.gr makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by www.fashionsteps.gr, (iv) special offers of www.fashionsteps.gr, (v) offers and news of the company (vi) activation of telephone or internet service , (vii) receiving gifts after a lottery. You can choose whether or not you want to receive such communications from www.fashionsteps.gr by sending your request via e-mail to firstname.lastname@example.org
The submission of your personal data by you means that you consent to this data being used by the employees of www.fashionsteps.gr for may share your personal information with others without your prior consent, unless required to do so through legal channels. Please note that under certain conditions the collection, use and disclosure of your personal data, which has been collected online without your prior consent, is permitted or required by law or court order (for example in the case of court decision).
5. MARKETABLE GOODS – AVAILABILITY – CHARACTERISTICS
The products available for sale, their characteristics, prices and available stock, are located at www.fashionsteps.gr and are accessible to all. Users can search for more information about each product by clicking on the product icon.
www.fashionsteps.gr guarantees the timely information of the customers regarding the availability or not of the products, but does not bear any responsibility for their availability.
www.fashionsteps.gr makes every effort every day to provide all the required information for each product (technical characteristics, prices, etc.). However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in cases where the prices or any other feature is beyond the usual and reasonable.
The prices listed in the relevant catalogs under each product include VAT (24%), while the online store www.fashionsteps.gr reserves the right to adjust prices without having to inform the consumer public.
6. ORDER OF PRODUCTS AND CONSUMER PROTECTION
Orders through the online store are concluding contracts for distance selling, which are governed by the legal framework of Law 2251/1994 (as it is in force today) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A ‘116 / 16.05. 2003).
The user has the right to conclude a valid order through the online store, if he is legally competent in compliance with the provisions of the Greek Civil Code (if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities. The company reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons.
Force majeure: If for reasons of force majeure (eg bad weather, strikes, etc.) it is not possible to deliver the products to you within the prescribed time we will inform you by e-mail or telephone, in order to tell us if you wish, under these circumstances, the completion of your order. The company bears no responsibility for any situation that is beyond its own fault and will do what is humanly possible for your best service.
In cases where you have placed an online order and upon receipt you find that some (or some) product is missing from the total order, please contact us to arrange all the required details and we will send you the products you did not receive without any extra charge.
Modification of the present terms: www.fashionsteps.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes the obligation to inform this text for any change or addition to the terms.
In case of non-receipt of the ordered goods (and if an unreasonably long period of time has passed since the registration of the order), please contact a representative of www.fashionsteps.gr. For your best and fastest service, we would recommend you to mention the special order code that has been sent to the email address you stated during your order.