{"id":13741,"date":"2021-11-18T18:37:34","date_gmt":"2021-11-18T15:37:34","guid":{"rendered":"https:\/\/fashionsteps.gr\/?page_id=13741"},"modified":"2021-11-18T18:37:34","modified_gmt":"2021-11-18T15:37:34","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/fashionsteps.gr\/en\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"

[vc_row css=”.vc_custom_1613944342359{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_column][vc_column_text]PRODUCT CANGES<\/strong>
\nThe consumer reserves the right to change the product with another size, color or other product, within 14 calendar days from the day of receipt of the package by you, provided that it meets the necessary conditions. The consumer is charged for shipping.<\/strong><\/p>\n

Return conditions:
\n\u2022 the product must not have been used
\n\u2022 Return must be made within fourteen (14) calendar days
\n\u2022 it must be in the condition received by the customer, complete and without damage, and its packaging must be the one that normally accompanies the product
\nIn a period of discounts, offers or special prices, the changes are made to the current prices.
\nIn case the product you return has a higher value than the product you want to receive, then you can either ask us to refund the difference by depositing it in your account, after the completion of the process, or keep the difference in credit balance for your future market .
\nIn case you need to use the right of change, you should contact us by phone at 210 32 52 561 or by e-mail, within the set time limit. After contacting us, the new parcel is sent and then exchanged with the old parcel hand in hand with the distributor (courier). After contacting us about the change, place the products you wish to change in their original packaging.
\nCAUTION! In order for the change to take place, the parcels must be exchanged by hand<\/p>\n

RETURN PRODUCTS<\/strong>
\nYou have the right to return in order to return the value of the returned product, within 14 calendar days from the day of receipt of the package by you and if it meets the necessary conditions.
\nReturn conditions:
\n\u2022 Return must be made within fourteen (14) calendar days
\n\u2022 The returned products must be in the condition where they were sent by www.fashionsteps.gr and received by the customer, complete and without damage.
\n\u2022 Their packaging should be the one that normally accompanies the product in excellent condition (without removing the labels) and with all shipping documents (eg Retail Receipt, etc.).
\nIn case you need to use the right of return, you should contact us by phone or e-mail, within the time limit set. After contacting us about the return, place the products you wish to return, in their original packaging.
\nIn order for the products to reach good condition, you must definitely pack them properly in any bag. When we receive the package and find that the product does not have abrasions, creases and generally does not give the impression of being used beyond use to determine its suitability, then only the refund process will continue.<\/p>\n

The shipping details for the return are as follows:
\nBlue 24, Ifeistou 24, Monastiraki PC 105 55
\nThe return of the products should be done exclusively with the courier company ELTA Courier.<\/p>\n

Our company guarantees a refund for any reason, for product purchases made with cash or debit \/ credit card. Your refund process will be completed no later than fourteen (14) working days from the date of receipt of the products and if they are in excellent condition. The money is deposited by deposit in your account.<\/p>\n

CAUTION! Before any return, you must first contact us via e-mail or phone, in order to record the traffic in our files, otherwise the return will not be accepted.
\nIn case of a defective product, you must inform us with a photo of the defective product in order for the change or refund to be approved and for the process to proceed completely free of charge, for your convenience.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1613944342359{margin-top: 20px !important;margin-bottom: 50px !important;}”][vc_column][vc_column_text]PRODUCT CANGES The consumer reserves the right to change the product with another size, color or other product, within 14 calendar days from the day of receipt of the package by you, provided that it meets the necessary conditions. The consumer is charged for shipping. Return conditions: \u2022 the product […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13741","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/pages\/13741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/comments?post=13741"}],"version-history":[{"count":0,"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/pages\/13741\/revisions"}],"wp:attachment":[{"href":"https:\/\/fashionsteps.gr\/en\/wp-json\/wp\/v2\/media?parent=13741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}